Company History

Background Information

Gloria J. Carter-Hicks, president, CEO and owner, founded
H-C-H in 1999. Prior to launching her own business, Carter-Hicks worked as a Human Resources Executive for 15 years, gaining valuable corporate experience in key leadership roles.

Carter-Hicks comes from a family of entrepreneurs. She parlayed her college education, entrepreneurial upbringing and business experience into a successful performance improvement firm.

Since its launch, H-C-H has been helping organizations to maximize their performance, results and profits. Using
H-C-H’s expertise, organizations learn to develop their employees, improve work processes and create a work environment conducive to high productivity. The firm has an extensive network, spanning twenty-five affiliates across the United States.

Carter-Hicks has been recognized in the community for her expertise and the success of her business. Following is a list of her appointments, awards, nominations and other accomplishments:

• Member of the Missouri Training & Employment Council (Appointed by Governor Matt Blunt)
• St. Louis County Workforce Investment Board Member
  (Appointed by the late Saint Louis County Executive, Buzz Westfall)
• Board member of the Urban League of Metropolitan St. Louis
• Graduate of the 2004 – 2005 Leadership St. Louis Class (Focus St. Louis)
• Diverse Universe Award – Awarded by the Metropolitan
  St. Louis Sewer District, for providing exemplary consulting and training services
• Nominated for the National Association of Women Business Owners’ (NAWBO’s) Distinguished Woman Business Owner of the Year Award
• Nominated for the St. Louis Business Journal’s Most Influential Business Women Award
• Nominated for the St. Louis Minority Business Council’s Excellence Award for Outstanding Performance by an MBE in the Professional Services Category
• Instructor at the University of Missouri-St. Louis School of Continuing Education
• Guest columnist for the St. Louis Post-Dispatch
  Author of numerous articles on diversity, leadership, training & development, performance management and other similar topics

Professional Memberships:

• Society for Human Resource Management
• American Society for Training & Development
• St. Louis Minority Business Council

Business Certifications:

• 8(a) certified by the Small Business Administration
• Disadvantaged Business Enterprise (DBE)
• Minority Business Enterprise (MBE)
• Small Disadvantaged Business certified by the Small Business Administration
• Woman-Owned Business Enterprise (WBE)